Billing Terms and Conditions

By placing an order with Oliada, you agree to the billing terms and conditions outlined below. These terms apply to all transactions on our website involving our children’s furniture and activity products, including Art & Activity, Book Storage, Learn & Play, More Storage, Organization, and Tables & Chairs.

1. Payment Methods

We accept the following payment methods:

  • Major credit/debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Shop Pay / Apple Pay / Google Pay (if available at checkout)

All payments must be made in full at the time of purchase. We do not offer “cash on delivery” or deferred billing.

2. Currency

All prices on our website are listed in USD (United States Dollars) unless otherwise specified.

If you are purchasing from another country, your card issuer may apply currency conversion rates and international transaction fees, which are your responsibility.

3. Taxes & Duties

  • Applicable sales tax will be calculated at checkout based on your shipping address and local tax regulations.

  • For international orders:

    • Additional import duties, VAT, or customs taxes may be imposed by your country.

    • These fees are not included in the product or shipping prices and are the responsibility of the customer.

4. Order Confirmation

After successful payment, you will receive an order confirmation email including:

  • Your order summary

  • Billing and shipping details

  • Order number and payment confirmation

If you do not receive a confirmation within 24 hours, please contact us.

5. Refunds

Refunds are handled according to our Return & Refund Policy. Once a refund is approved, it will be processed to your original payment method within 7 business days, depending on your payment provider.

6. Fraud Protection

We reserve the right to cancel or reject any order if we detect signs of fraud, unauthorized payment, or a violation of our terms. All suspected fraudulent activities will be reported to the relevant authorities.

7. Contact Us

If you have questions or concerns regarding billing, please contact us:

Email: help@oliada.com
Phone: +1 571-274-6417
Address: 202 Broadway St, Apt 201a, Quantico, VA, 22134-3402
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed